Terms of Service

Last updated: 16 July 2026

These Terms of Service ("Terms") govern your access to and use of the firmintent website, dashboard, and API (together, the "Service"), operated by [Legal Entity Name] ("firmintent", "we", "us"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

firmintent helps customers identify likely decision-makers at a company by processing publicly available professional information. Results are provided on an "as is" basis and may be incomplete or inaccurate; you are responsible for verifying information before relying on it.

2. Accounts

You must provide accurate registration information and keep your account secure. You are responsible for all activity under your account and your API keys. Notify us promptly at [email protected] of any unauthorised use.

3. API keys and acceptable use

Your API key authenticates your requests and is personal to your account. You must not share it, and you must use the Service in line with our Acceptable Use Policy. We may apply rate limits and may suspend keys that we reasonably believe are being misused.

4. Fees

Paid plans, if offered, are described at the point of purchase. Free-tier access may be changed or withdrawn at any time. Where fees apply, they are non-refundable except as required by law or as stated in a separate written agreement.

5. Intellectual property

We retain all rights in the Service, excluding the underlying factual data. You retain rights in the inputs you submit. You may use results for your own internal business purposes and must not resell or redistribute raw data in a way that competes with the Service.

6. Third-party data and compliance

The Service surfaces information about individuals. You are solely responsible for using that information lawfully, including compliance with applicable data-protection, anti-spam, and employment laws, and with the terms of any platform from which data originates.

7. Disclaimers

The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and accuracy of results.

8. Limitation of liability

To the maximum extent permitted by law, firmintent will not be liable for any indirect, incidental, or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.

9. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or the Acceptable Use Policy. On termination, your right to use the Service ends; sections that by their nature should survive will survive.

10. Changes

We may update these Terms. Material changes will be posted here with an updated date. Continued use after changes means you accept the revised Terms.

11. Governing law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict-of-law rules. The courts of [Jurisdiction] have exclusive jurisdiction, subject to any mandatory consumer-protection rights.

12. Contact

Questions about these Terms: [email protected].